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Outsourcing

Process-Smart and LC360: Managing Property Inspection Requests

Property Inspections for loss control can be necessary to identify safety issues, potential hazards, potential fire exposures and code violations. After an inspection is completed, a detailed survey of your facility and risk management activities is provided. 

At Process-Smart, for our clients that do this work, our team of experts are fully integrated with LC360 software to create inspection case requests, providing back-office support for our clients.

Process For Creating Inspection Case Requests 

Our team at Process-Smart follows client-specific guidelines to create inspection case requests, making the entire process hassle-free.  Here’s how it works: 

  1. We receive inspection case creation requests via email or through a client-specific portal
  1. With the help of details in the PDF or portal, our team creates requests for an inspection for each property in LC360 
  1. After an order is created in our system, an inspector is assigned to complete the loss control survey

The inspector is provided with all relevant documents and information in order to complete the inspection to the clients standards. 

Benefits Of Creating Requests Using Process-Smart’s Process

The following are the benefits of Process-Smart’s request creation process for property inspection.

1- Makes the process smooth for the inspector and provides streamlined communication:

By creating the request we provide all the details to the inspector related to the survey, such as location and any other property-specific details.  Since all information is stored in LC360, communication between property owners, property managers, and inspectors is simplified. This ensures that everyone is on the same page and that inspections are conducted efficiently. 

2- Fast inspection performance:

With the help of the digital infrastructure provided by LC360, the process of creating data-driven requests allows for improvement in the speed of operations.  Planning, scheduling, execution and reporting are streamlined, allowing for increased productivity.

Without using LC360 to create and organize inspection case requests, the loss control inspection process could take anywhere from days to weeks due to the elements involved. With Process-Smart, this period can be decreased significantly for our clients

3- Transparency and Public Trust:

LC360 provides real-time access to inspection requests. This allows faster delivery of the inspection outcomes to the interested parties. Moreover, it boosts transparency and aids in maintaining public trust, especially regarding government case management.

4- Increased Efficiency:

Property managers can save time and streamline the inspection process. Inspectors can receive and complete requests quickly, which helps to reduce the overall turnaround time for inspections.

5- Improved Accuracy:

Our team ensures that all the necessary information is captured accurately, reducing the risk of errors and ensuring that inspections are conducted thoroughly.

6- Better Data Management:

Property managers can easily track inspection requests and view the inspection history for each property. This helps to identify patterns and trends, which can aid in identifying and addressing recurring issues.

7- Enhanced Customer Service:

Property managers can provide better customer service to their clients. Inspections can be scheduled quickly and efficiently, which helps to reduce the time and effort required from property owners.

8- Comprehensive Reporting:

Detailed reporting on inspections, including status updates, photos, and notes are provided, ensuring that property owners are fully informed about the condition of their properties and any necessary repairs or maintenance.

Conclusion

The team at Process-Smart excels at meeting the needs of companies requiring inspection driven regulatory enforcement. Process-Smart will handle all requests while simplifying the inspection case request management process for your business.

If you’re looking for a particular business optimization solution that addresses the needs of the inspection process, contact Process-Smart today for more information on how we can work for you.