Offshoring of Administrative Tasks to Allow Employees to Focus on Higher Value Activities

Process-Smart specializes in the offshoring of semi-repetitive tasks that are expensive to automate with software or RPA, while still enabling a human touch where discretion is necessary.


Comprised of experienced professionals possessing vital skills in central business processes, our dedicated team delivers best-in-class solutions tailored to individual needs. Learn more about what we do.

Managed Services

Accounts Payable Clerk

We provide a range of accounting and clerical tasks related to the accounts payable function, 

including receiving, processing, and verifying  invoices, tracking and recording purchase orders, and processing payments, with special expertise in Netsuite, Quickbooks, and Aspire.

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Payroll Management

We maintain an experienced team with the expertise to manage all payroll-related functions 

for your company, including processing, time and attendance, and tax support services.

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Customer Support

We specialize in handling customer queries that come in via email, chat, phone, social media, and 

other channels. We understand and manage key  customer service metrics like first contact resolution, first response time, full resolution time, customer satisfaction, and more.

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Quality Assurance and Auditing Services

For Asset Managers and Small Banks, we specialize in delivering cost-effective, strategic, and

timely quality assurance and quality control services that provide you with insights about your customer, product, and processes.

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Digital Marketing Services

We deliver SEO services, visibility and engagement on social media platforms, email marketing

communications, website design and development and integrated applications to connect and engage with prospects and customers.

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General Back Office Support

We offer cost-effective back-office support services such as data entry and management,  

online research, virtual assistance, bookkeeping/accounting, website development, IT support, and HR/recruitment assistance.

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Process-Smart offers Business Process Outsourcing (BPO) services to businesses in a variety of industries.  Our goal is to help drive operational efficiency, while at the same time providing a cost effective business solution.  Process-Smart has partnered with teams throughout the world to provide our clients with the highest level of production and efficiency in administrative tasks such as payroll, customer support, quality assurance, clerical tasks, digital marketing, and back office support. 

Our team will work with your company to develop best practices by way of identifying challenges and streamlining processes in order to promote profit growth.  Make Process-Smart your partner in increasing your company’s overall capabilities.

VIITA, or the Virtual Insurance Inspection Training Academy provides the basic working skills necessary to knowledgeably and confidently perform commercial property and liability insurance inspections. We have VIITA-certified executives for our loss control inspection services.

Ready to Connect with Process-Smart?

We’re here to help you reach your goals – whenever you need us.

To learn more about Process-Smart and how we can maximize your business, please complete the following form. One of our experts will contact you directly to discuss your company’s current needs.