Managed Services
For Asset Managers and Small Banks, we specialize in delivering cost-effective, strategic, and timely quality assurance and
quality control services that provide you with insights about your customer, product, and processes.
We offer cost-effective back-office support services such as data entry and management, online research, virtual
assistance, bookkeeping/accounting, website development, IT support, and HR/recruitment assistance.
We deliver SEO services, visibility and engagement on social media platforms, email marketing communications, website
design and development and integrated applications to connect and engage with prospects and customers.
We specialize in handling customer queries that come in via email, chat, phone, social media, and other channels. We understand
and manage key customer service metrics like first contact resolution, first response time, full resolution time, customer satisfaction, and more.
We provide a range of accounting and clerical tasks related to the accounts payable function, including receiving, processing,
and verifying invoices, tracking and recording purchase orders, and processing payments, with special expertise in Netsuite, Quickbooks, and Aspire.
We maintain an experienced team with the expertise to manage all payroll-related functions for your company, including
processing, time and attendance, and tax support services.
We’re here to help you reach your goals – whenever you need us.
To learn more about Process-Smart and how we can maximize your business, please complete the following form. One of our experts will contact you directly to discuss your company’s current needs.
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