Step-by-Step Tutorial

Repair Order Creation in Karmak Fusion

Follow this tutorial to create and invoice a repair order in Karmak Fusion using the corresponding repair order details from EMDECS.

Start the guide 6 steps · ~10 min
1 Step 1

Locate the Repair Order in EMDECS

Find and review the source repair order before starting.

  1. Copy the Repair Order (RO) number from the source information.
  2. Paste the RO number into the EMDECS search bar.
  3. Click Refresh to retrieve the search results.
  4. Open the repair order using its reference link.
  5. Review the repair order details before proceeding.
2 Step 2

Select the Correct Location in Karmak Fusion

Choose the correct branch or location before creating a new repair order.

  1. Confirm the branch or location associated with the repair order in EMDECS.
  2. In Karmak Fusion, open Overhead.
  3. Search for and select the correct location.
  4. Navigate to Repair Order.
  5. Click New to start creating the repair order.
3 Step 3

Enter the Repair Order Details

Transfer the repair order information from EMDECS into Karmak Fusion.

  1. Copy the RO number from EMDECS and enter it in the Customer PO field.
  2. Set the status to Open.
  3. Enter the repair order date exactly as shown in EMDECS.
  4. Copy the branch or location reference from EMDECS.
  5. Search for AUR 800 in the Unit section and select the correct unit.
  6. Review the automatically populated reference details.
  7. Click Save.
  8. Set the Repair Type to General (G).
  9. Set the Repair Group to Dedicated.
4 Step 4

Add Parts

Enter and verify every required part listed on the EMDECS repair order.

  1. Review the part description and part number in EMDECS.
  2. Copy the part number and search for it in the Part Number field in Karmak Fusion.
  3. Press Enter to retrieve the part details.
  4. Enter the charge quantity shown in EMDECS.
  5. Verify the unit charge and click Save.
  6. Repeat the process for every remaining part.

Important: Verify the Parts Total

Compare the parts total in EMDECS with the total in Karmak Fusion.

EMDECS Total $25.44
Karmak Fusion Total $25.45
Permitted Variance ≤ $0.25

If the difference exceeds $0.25, stop and review the entries before proceeding.

5 Step 5

Add Labor

Enter the technician information and match the total labor hours and amount.

  1. Open Labor Entries in Karmak Fusion.
  2. Enter technician code 1000.
  3. Select Enter Labor in Total Hours to display the total-hours field.
  4. Return to EMDECS and locate the total labor hours.
  5. Enter the corresponding hours in Karmak Fusion.
  6. Verify the labor amount against EMDECS.
  7. Save the labor entry.
  8. Close the labor-entry and parts-entry windows.

Example Labor Details

Total Labor Hours 1.10 hrs
Labor Amount $60.50
6 Step 6

Verify and Invoice the Repair Order

Complete a final accuracy check before generating the invoice.

  1. Return to the Karmak Fusion repair order screen.
  2. Compare the repair order information against EMDECS.
  3. Verify the RO number, date, unit or branch, repair type, and repair group.
  4. Check all parts, quantities, labor hours, and totals.
  5. Confirm that the parts variance is within the permitted $0.25 tolerance.
  6. Click the repair order's text hyperlink.
  7. Select Rapid Invoice.
  8. Allow the system a few seconds to process the invoice.
  9. Confirm that the invoice number appears.

Need Support With Karmak Fusion?

Managing repair orders, parts, labor entries, and invoicing takes time and attention to detail. Process-Smart provides dedicated Karmak support to help service businesses manage routine system tasks, maintain accurate records, and keep workflows moving.

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