Process-Smart (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://process-smart.biz/ (“Website”), or interact with us in any other manner.
We may collect the following types of information from you:
Personal Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.
Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.
We use the information we collect for the following purposes:
To Communicate with You: We use your contact information to respond to your inquiries, provide legal services, send administrative information, and keep you informed about your case or our services.
Marketing and Promotional Communications: With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.
You are not required to consent to receiving text messages from Process-Smart. By providing your phone number and opting in, you consent to receive text messages from Process-Smart regarding your inquiry, our services, or related legal matters. Message and data rates apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding your case or services.
We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may share your information in the following circumstances:
Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your legal services or our ongoing business relationship.
Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Terms and Services
1- SMS Consent Communication:
The information (such as phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Consent to SMS Messaging:
When you opt in to receive SMS messages from Process-Smart, you provide explicit consent for us to communicate with you via text messages. Consent is gathered through the following methods on our website:
Please note: Message and Data Rates may apply. Message frequency may vary. You can STOP messaging by sending “STOP” and get more help by sending “HELP.” For full details, please review our Privacy Policy at https://process-smart.biz/privacy-policy/.
2- Types of SMS Communications:
If you have consented to receive text messages from Process-Smart, you may receive messages related to the following:
Example:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your Inspections, Follow-up, or Billing.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt in to receive SMS messages from Process-Smart in the following ways:
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword “HELP” or get help directly from us at https://process-smart.biz/.
8- Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
9- Standard Messaging Disclosures:
Message and data rates may apply.
We’re here to help you reach your goals – whenever you need us.
To learn more about Process-Smart and how we can maximize your business, please complete the following form. One of our experts will contact you directly to discuss your company’s current needs.
