Offshoring of Administrative Tasks to Allow Employees to Focus on Higher Value Activities

Process-Smart specializes in the offshoring of semi-repetitive tasks that are expensive to automate with software or RPA, while still enabling a human touch where discretion is necessary.

Services

Comprised of experienced professionals possessing vital skills in central business processes, our dedicated team delivers best-in-class solutions tailored to individual needs. Learn more about what we do.

Managed Services

Accounts Payable Clerk

We provide a range of accounting and clerical tasks related to the accounts payable function, 

including receiving, processing, and verifying  invoices, tracking and recording purchase orders, and processing payments, with special expertise in Netsuite, Quickbooks, and Aspire.

Read More Read Less

Payroll Management

We maintain an experienced team with the expertise to manage all payroll-related functions 

for your company, including processing, time and attendance, and tax support services.

Read More Read Less

Customer Support

We specialize in handling customer queries that come in via email, chat, phone, social media, and 

other channels. We understand and manage key  customer service metrics like first contact resolution, first response time, full resolution time, customer satisfaction, and more.

Read More Read Less

Quality Assurance and Auditing Services

For Asset Managers and Small Banks, we specialize in delivering cost-effective, strategic, and

timely quality assurance and quality control services that provide you with insights about your customer, product, and processes.

Read More Read Less

Digital Marketing Services

We deliver SEO services, visibility and engagement on social media platforms, email marketing

communications, website design and development and integrated applications to connect and engage with prospects and customers.

Read More Read Less

General Back Office Support

We offer cost-effective back-office support services such as data entry and management,  

online research, virtual assistance, bookkeeping/accounting, website development, IT support, and HR/recruitment assistance.

Read More Read Less

At Process-Smart, our mission is to democratize offshoring, making it accessible to smaller companies without the need for massive investments.

We prioritize Trust and Reliability, distinguishing ourselves from freelance platforms by providing consistent, high-quality service.  Our expertise in understanding and mapping business processes ensures seamless integration and enhanced efficiency, allowing our clients to focus on growth and innovation.

VIITA, or the Virtual Insurance Inspection Training Academy provides the basic working skills necessary to knowledgeably and confidently perform commercial property and liability insurance inspections. We have VIITA-certified executives for our loss control inspection services.

The AFIRM certification for Premium Auditor, General Liability offers comprehensive training on key insurance topics like survey methods, inspections, and audit reports. It equips participants with practical skills to excel in insurance-related inspections and audits.

Professional Associations & Certifications

Ready to Connect with Process-Smart?

We’re here to help you reach your goals – whenever you need us.

To learn more about Process-Smart and how we can maximize your business, please complete the following form. One of our experts will contact you directly to discuss your company’s current needs.