Commercial Real Estate & Multifamily

Process-Smart delivers specialized offshore support for CRE and MF operations, helping you manage complex lease portfolios, ensure compliance, improve operational efficiency, and control costs. Our experienced team handles time-intensive administrative, accounting, and facilities management functions, so your in-house teams can focus on core business growth.

Our Key Services :

Lease Administration

  • End-to-end lease management to control costs and mitigate compliance risks.
  • Tracking critical dates, renewals, and expirations for uninterrupted operations.

Lease Abstraction

  • Accurate extraction of key financial and non-financial terms.
  • Delivering a clear, centralized view of all lease obligations.

Lease Audits

  • Detailed verification of lease abstracts.
  • Compliance checks, discrepancy detection, and reporting.

CAM Reconciliation

  • Transparent and precise calculations of Common Area Maintenance costs.
  • Helping identify savings opportunities and prevent overcharges.

Technology & Data Management

  • Implementation and setup of Yardi, AppFolio, RealPage, and other systems.
  • Centralized lease, financial, and maintenance data with custom reporting dashboards.

COI (Certificate of Insurance) Management

  • Tracking expiring policies and missing certificates.
  • Ensuring tenants and service vendors meet insurance compliance requirements.

Property Accounting & Finance

  • Streamlined A/R and A/P processes for timely and accurate transactions with full visibility across your G/L and ERP system.
  • Budget tracking, expense reporting, and consolidated financial summaries.

Document Management

  • Tagging, translation, and migration of lease data.
  • Organized and searchable digital documentation for quick access.

Payroll Management

  • Fast, accurate processing for workforce expansion or seasonal hiring.
  • Offer letter generation and payroll documentation support.

Tenant & Client Relations

  • Marketing available units through listings, websites, and virtual tours.
  • Tenant screening, lease renewals, and ongoing support for inquiries and requests.

Maintenance & Facilities Management

  • Preventive maintenance scheduling for HVAC, fire safety, and landscaping.
  • Work order management, vendor coordination, and make-ready turnover activities.

Marketing & Business Development

  • SEO, social media, and email campaigns to boost occupancy rates.
  • Market research, competitive analysis, and investor outreach support.

Administrative & Support Services

  • Meeting scheduling, correspondence, and data-driven financial & operational reporting.
  • HR support, onboarding, and executive project coordination.

How we can help:

Dedicated

Our team works as an extension of your operations, ensuring seamless integration with your existing systems.

Experienced

With decades of experience supporting manufacturing firms, we know how to handle complex workflows and administrative challenges.

Impactful

We don’t just manage tasks; we optimize processes to improve efficiency, reduce costs, and drive growth.