Process-Smart expands premium offshore support to small and mid-sized U.S. businesses for the first time, slashing operational costs and dismantling barriers that once kept these advantages exclusive to Fortune 500 companies.
In response to the mounting market pressures and budget challenges faced by SMBs, Process-Smart today announced the expansion of its global back-office support outsourcing services. The strategy is aimed at giving small and mid-sized businesses a competitive edge that was previously reserved for large corporations with high investment capabilities.
The expansion aims to improve capabilities in multiple back-office operations such as data entry, customer service support, sales operations, accounting assistance, payroll processing, administrative tasks, and more.
The model followed by Process-Smart is both cost-effective and guarantees quality for SMBs that are always in need of dedicated professionals for their back-office operations. This approach offered by the company enables businesses to scale their operations without bearing the costs of full-time employees, infrastructure, and equipment that helps them save a sizable amount.
Joe Iafigliola, President of Process-Smart: Through smart outsourcing, we’re helping companies that traditionally couldn’t afford offshore support. They can now access the same operational advantages that large enterprises have enjoyed for years. We handle all the complexities of back-office operations so that our clients can focus on growing their business.
Small-scale businesses looking for cost-effective back-office solutions such as invoicing and collections, sales operations, payroll entry, purchase order management, and more can partner with Process-Smart’s services. The company’s rigorous vetting process ensures that the offshore professionals they provide meet high competency standards. Process-Smart also provides quality control and ongoing management, which reduces the administrative burden that arises when managing remote teams.
The company’s expansion was a strategic move to assist SMBs at a critical time when an increasing number of businesses are seeking ways to optimize their back-office operations amid economic volatility. Organizations ranging from landscape management firms to insurance companies have used Process-Smart’s back-office support services and reported drastic improvement in overall productivity.
Process-Smart took the AP processes for multiple clients and completed the Business Process Analysis for determining specific work flows, finding waste and optimizing the information flow. Its team then used the existing client ERP/Accounting System (Aspire, Netsuite, Hyperion, SAP etc.) via a protected VPN to process invoices in a smart and semi-automated fashion. This has benefitted the SMBs to a great extent. The expansion of its back-office solutions is a positive and timely development for small and medium-sized businesses facing operational challenges. Partnering with Process-Smart means getting the best return on investment.
Process-Smart is a pioneer in back-office support outsourcing services. The company’s services are designed especially for small and medium-sized businesses looking for affordable back office support solutions. It specializes in outsourcing semi-repetitive tasks that are expensive to automate and require manual intervention.
From data processing and customer support to payroll management and several other administrative tasks, Process-Smart helps companies streamline operations, cut costs, and scale efficiently.
Learn more at www.process-smart.biz.
